Fleet Maintenance Manager

The goal of the position is to prepare the Fleet Maintenance Manager to manage/lead a UNFI Shop Operation. May have Technicians In Charge, as well as Technicians and Service Employees to support the needs of an assigned location. The must be able to accomplish results and ensure business objectives and labor requirements are met. This position is responsible for the management of the location performance against metrics to meet and/or exceed assigned objectives. This position is also responsible for ensuring that the location is in compliance with and properly executing all key company processes, Standard Operating Procedures and Standard Repair Practices.
  • Responsible for optimizing labor at the shop, and ensuring the optimal mix of straight time, O/T and Outside Repair.
  • Responsible for optimizing shift patterns to match supply of qualified tech hours versus the availability of equipment.
  • Responsible for work analysis, vehicle planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approval.
  • Oversee the execution of the Workflow Management process.
  • Responsible for implementing cost control measures related to maintenance operations budget and location P&L statement to meet financial objectives.
  • Directly responsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targets.
  • Responsible for the optimization of net maintenance cost per unit.
  • Work with vendor sourcing group to identify potential and preferred vendors for specific facilities and vehicle maintenance services.
  • Responsible for ensuring accuracy of third party invoices and the quality of worked outsourced to vendors.
  • Responsible for Payroll, Purchase Order approval and invoice reconciliation, and fuel reconciliation.
  • Responsible for the Warranty process and maximizing Warranty recovery in the shop.
  • Ensure data integrity in the shop management online system.
  • Responsible for the execution of Asset Management initiatives at the shop level.
  • Evaluates needs and makes recommendation for shop tooling and equipment requirements.
  • Management vehicle in-service/out-service process.
  • Provide input during business unit asset management review.
  • Responsible for Parts Inventory management, policies and procedures.
  • Responsible for Quality Inspections of PM & repairs, as well as performing In Process Reviews on non-PM work.
  • Lead breakdown root cause analysis process, implement corrective actions Maintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimized.
  • Responsible for all Mandatory Compliance items at the Shop Level as identified on the Quality Review inspection list.
  • Accountable for all Quality Metrics within the Shop.
  • Develop and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programs.
  • Accountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirements.
  • Responsible for ensuring a safe workplace and providing guidance for all safety efforts and initiatives.
  • Ensure Cleanliness and quality of repair for all maintained vehicles.
  • Comply with Safety and EPA regulations and requirements
  • Other duties as assigned or requested

Required Skills
  • 5-7 years or more experience in a maintenance operations environment required
  • Minimum 2 years prior experience as a Heavy Truck/Trailer Fleet mechanic, including refrigerated units, and maintenance and DOT rules and regulations
Required Knowledge:
  • Competent in basic computer skills and in a Microsoft Office environment.
  • Knowledge of RTA systems
  • Strong vehicle diagnostics/repair knowledge
Experience Required:
  • Maintenance and Technical experience in a shop environment
  • System implementation experience is preferred
Experience Preferred:
  • Advanced training and/or experience as a fleet mechanic preferred
  • Valid CDL

  • Strong customer service and organizational skills required
  • Demonstrated ability to multi-task
  • Demonstrated commitment to a safe work environment, quality execution, as evidenced by previous experience and performance track record required
  • Ability to lead and train workforce required
  • Must have demonstrated, work flow analysis and management skills
  • Capacity to understand labor, financial, operating, quality, safety and asset processes and related metrics
  • Strong sense of personal accountability and a proven track record of achieving desired results
  • Ability to communicate effectively both verbally and in writing
  • Ability to work with reporting systems to pull data for analysis and decision making is strongly preferred
  • Must be willing to travel periodically

Job Location
Montgomery, New York, United States
Position Type

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